Gentry, Arkansas
Water & Wastewater
Gentry City Hall
101 W Main
Gentry, AR 72734
Office Hours: Monday - Friday
8:00 am - 4:30 pm
Phone # 479-736-2733
Emergency After Hours 479-228-2241
PUBLIC NOTICE
The GENTRY WATERWORKS is a public water system subject to regulation under the federal Safe Drinking Water Act. Those regulations require the notification of customers whenever a violation occurs, and is the basis for this notice.
The water system failed to meet the requirements of the Rules Pertaining to Water Operator Licensing during March 2026.
The Rules and Regulations of the Arkansas Department of Health requires each public water system to use the services of a qualified operator. A qualified operator is defined as a person holding an appropriate valid Water Operator’s License based on the type of water system and population served.
The system will remain in violation until the requirements of the Rules and Regulations pertaining to Water Operator Licensing are met.
Failure to meet this requirement does not necessarily mean that the water is unsafe or that alternate sources of water should be used.
The water system has returned to compliance by retaining the services of an operator who holds a valid D-3 Water Operator’s License. In addition, a second system operator is currently completing coursework to upgrade his license in order to meet the requirements associated with the system’s population growth.
Should you have any questions concerning this notice, contact the water system at 479-238-4904 or the Engineering Section of the Department of Health at 501-661-2623.
PUBLIC NOTICE
The GENTRY WATERWORKS is a public water system subject to regulation under the federal Safe Drinking Water Act. Those regulations require the notification of customers whenever a violation occurs, and is the basis for this notice.
The water system failed to meet the requirements of the Rules Pertaining to Water Operator Licensing during April 2026.
The Rules and Regulations of the Arkansas Department of Health requires each public water system to use the services of a qualified operator. A qualified operator is defined as a person holding an appropriate valid Water Operator’s License based on the type of water system and population served.
The system will remain in violation until the requirements of the Rules and Regulations pertaining to Water Operator Licensing are met.
Failure to meet this requirement does not necessarily mean that the water is unsafe or that alternate sources of water should be used.
The water system has returned to compliance by retaining the services of an operator who holds a valid D-3 Water Operator’s License. In addition, a second system operator is currently completing coursework to upgrade his license in order to meet the requirements associated with the system’s population growth.
Should you have any questions concerning this notice, contact the water system at 479-238-4904 or the Engineering Section of the Department of Health at 501-661-2623.
View and Pay Utilities
Register your account, review your bills, make payments, check your account balance, request disconnect, review usage, sign up for auto-draft payments, and more.
*Credit Card convenience fees are charged by the third-party provider and are not collected by the city of Gentry.
Mail Payments to: Gentry City Hall - Water Department
101 W Main
Gentry, AR 72734
Pay by Phone 479-344-3944
*Account Number Required
Drop box at the front door of City Hall
Drive-up drop box located behind City Hall
Sign up for Auto-Draft at City Hall
Starting New Service
To begin water service a current photo ID is required and must be presented in person.
Deposits are $100 for residential customers,
and $125 for commercial customers.
Deposits are returned after 2 years with good payment history
or applied to final bill, with the remainder refunded to customer.
Water Leaks?
Please contact our office at 479-736-2733 to request a usage report and a meter check.
We are happy to inspect the meter for possible leaks; however, the service line from the meter to the residence is the property owner’s responsibility. If a plumber confirms a leak and the property is located within city limits, you may be eligible for sewer relief.
Prevent Frozen Pipes
Make sure the water meter lid is properly closed.
Insulate pipes in unheated area: Wrapping electrical heat tape or insulation around pipes that may freeze.
Let the water run — Leaving a small but steady stream of lukewarm water running will keep the water moving through the pipes.
Open doors below sinks — If a sink is located against an outside wall, opening cabinet doors below the sink can help warm air get to the pipes.
Where Does Our Water Come From?
Gentry receives its water via the Benton Washington Regional Public Water Authority, otherwise known as Two-Ton. Two-Ton water gave rural communities in the two counties access to a reliable source for large quantities of water for municipal, agricultural and industrial application.
Annual Drinking Water Quality Report
Water and Sewer Rates 2026
Gentry Water Works Standard Specifications
Water & Sewer Impact Fees
Ordinance 25-962